Here’s everything you need to know about how and when your Steady & Strong order will arrive.
Effective date: September 29, 2026
Digital products
Digital guides and planners are never shipped. They’re available to download instantly after checkout from your order confirmation page, your confirmation email, and My Account > Downloads. There are no shipping fees for digital products.
Where we ship
We currently ship physical products within the United States only. We’re unable to ship physical items internationally at this time, but digital products can be purchased from anywhere.
Shipping rates
- Flat rate: $6.95 per order for U.S. shipping
- Free shipping: on orders of $75 or more (calculated on the product subtotal after discounts, before taxes)
Shipping costs are shown at checkout before you pay.
Processing time
Orders are processed and prepared for shipment within 2–4 business days (Monday through Friday, excluding U.S. holidays). During busy periods, such as product launches or the holiday season, processing may take slightly longer. We’ll let you know if there’s a significant delay.
Delivery time
Once your order ships, delivery time depends on the carrier and your location. Most U.S. orders arrive within about 3–7 business days after shipping. Delivery estimates aren’t guaranteed, since carrier delays can happen.
Tracking your order
When your order ships, you’ll receive an email with tracking information. You can also view your order status in My Account.
Address accuracy
Please double-check your shipping address at checkout. If you notice a mistake, contact us as soon as possible; we can update it if your order hasn’t shipped. We aren’t responsible for orders shipped to an incorrect address provided at checkout, but we’ll do our best to help recover them.
Lost, stolen, or damaged packages
If your tracking shows your package as delivered but you can’t find it, please check with neighbors and your local post office, and allow an extra business day or two, as packages are sometimes marked delivered early. If it still hasn’t turned up, contact us and we’ll work with the carrier to help.
If your order arrives damaged, please contact us within 30 days of delivery with your order number and a photo, and we’ll send a replacement or refund. See our Refund Policy for details.
Mixed orders
If your order includes both digital and physical products, your digital files are available immediately and your physical items ship according to the timelines above.
Questions
We’re happy to help. Visit our FAQ or reach us through our contact page.
Last updated September 29, 2026